How to Build a Thriving Online Membership Community:
Lessons from Web Designer Pro Founder Josh Hall
Guest Information
Josh Hall is the founder of Web Designer Pro community and host of the Web Design Business Podcast. He transitioned from running a web design agency to building a thriving online education and community platform for web designers.
Interview Highlights
Building Community from the Ground Up
- Started with 30 founding members, which proved ideal for creating a strong core group
- Grew organically through podcast listeners and course students
- Transitioned from separate Facebook groups to unified Circle platform
- Now has hundreds of active members in Web Designer Pro community
Key Success Strategies
- Personal Welcome Videos
- Creates individual welcome videos for new members
- Builds immediate connection and engagement
- Shows members they’re valued, not just numbers
- Strategic Communication
- Sends separate email notifications for live events
- Uses “Live Now” notifications effectively
- Maintains regular communication through multiple channels
- Celebrating Member Wins
- Dedicated thread for success stories
- Showcases real results and possibilities
- Builds community motivation and engagement
Community Management Tips
- Start small and grow organically
- Focus on building relationships early
- Consider a 6-week trial program before launching ongoing membership
- Balance automated and personal communication
- Create opportunities for member interaction
Resources Mentioned
- Circle platform for community management
- Visit Web Designer Pro for free resources and training materials for web designers.
- Josh’s podcast and YouTube channel
- Audience Growth Club
- Thrivecart
- She Thinks Like a CEO
- Ready to Write That Book? that helps you Write, Publish, Market, and Launch your business-building book.
Action Items for Listeners
- Consider implementing personal welcome videos for new clients/members
- Create a dedicated space for sharing wins and successes
- Develop a strategic communication plan for community engagement
- Start with a small, focused group before scaling
- Subscribe to this Podcast wherever you consume your podcasts. Leave a review in the comments or on your favorite podcast platform.
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00:00:00:00 – 00:00:28:47
Unknown
Are you a purpose driven entrepreneur struggling to get web traffic that converts into paying clients? Stop wasting time and money. Discover how to position yourself as the go to authority in your niche or industry. Infuse your Wow website with the best on marketing strategies and drive traffic to your website that converts to leads and clients. Listen to the On Market Your Business podcast today and watch as your ideal clients find you with ease.
00:00:28:52 – 00:00:34:06
Unknown
Let’s head into the studio now with our hostess with the Mostess, Carol J. Dunlop.
00:00:34:06 – 00:01:01:50
Unknown
Hey everyone, and welcome Carol J. Dunlop, your online wild strategist, and I’m so happy to have you here. This is the very beginning. Guess what? This is my birthday. Happy day is very beginning of February. It’s my birthday and I feel great and awesome. Right? So I’m glad you’re here to share this day with me. And then I have a very special, super special guest because all my guests are very special.
00:01:01:54 – 00:01:08:52
Unknown
Josh Hall, he is my coach and he is the founder of the Web Designer Pro community,
00:01:08:52 – 00:01:28:20
Unknown
which I am a part of which I love, of which you’ve heard me talk about it over and over and over again. So I got the man with the plan in the flesh today, and we’re going to be talking about, the lessons he’s learned from building a successful community, a web design, a professional.
00:01:28:20 – 00:01:40:40
Unknown
So I love his approach to membership community. He offers coaching programs, and he took everything that he had learned over the ten years that he was in involved.
00:01:40:40 – 00:01:59:33
Unknown
with his web design business. And he first created a club where he had everybody together. And then, you know, when you create courses, the big thing was to create Facebook groups for the courses. And this was, just a few years ago, actually, I did that same thing. All of us online people who are doing courses.
00:01:59:46 – 00:02:20:23
Unknown
That’s thing you did. You create it a Facebook group, and then you went into the Facebook group and did lives and stuff. But Facebook cut out that we couldn’t do last anymore. At least we couldn’t do it through a third party. And I love doing it through StreamYard, you know, me and StreamYard total, total besties there. So anyway, he took his online to this.
00:02:20:28 – 00:02:47:32
Unknown
I guess it’s new. Program called circle. I really like the way it works for me. Since everything he has is there, that’s cool. But for me, I love to have everything on my website bridge off of my website, in my website, all all that stuff. But he does a real, real good job. And we’re going to talk about how he got this done, how he came to, how this all came to fruition and all of that.
00:02:47:37 – 00:03:12:04
Unknown
So just as an aside to let you know, my goal for the UN Marketing Academy, which is made up of members, is 100 members in 2025. I have 14 right now and clamming. So I’m really putting a lot of focus on the UN Marketing Academy this year because it deserves it. It’s a great and awesome program, portal, community builder and all of that.
00:03:12:18 – 00:03:19:43
Unknown
This is people just don’t know about it as much as they need to. Now you know about it. And, we’ll be talking some more about that
00:03:19:43 – 00:03:31:15
Unknown
as the podcast goes on, because the UN market, Your Business podcast, is part of the UN Marketing Academy, which is part of the whole UN Marketing Nation thing. It’s really been doing well.
00:03:31:15 – 00:03:57:50
Unknown
So we’re talking about members and getting members means you have to get exposure. And exposure brings you opportunities to collaborate with other entrepreneurs. So collaborating has helped me connect with the right people, build meaningful relationships, and position myself as an expert in my field. And it’s the reason I’ve seen such steady growth.
00:03:57:55 – 00:04:19:44
Unknown
If you’re ready to attract hundreds of perfect fit clients and position yourself as a go to expert in your niche or industry, you need the Audience Growth Club. I think I talked about the Audience Growth Club, maybe last episode, but I joined on a Black Friday special and I was like, oh, let me check this out and see what this is all about.
00:04:19:49 – 00:04:26:01
Unknown
Because I said in 2025, you know, I have, the membership that I’m growing, the academy that I’m growing.
00:04:26:01 – 00:04:41:13
Unknown
Plus I am producing my first retreat at the end of this year in September. So I need to get in front of the people who would want to go to that retreat and want to be a part of the membership, and you want to do all the things that I want to do and who want to work with me.
00:04:41:13 – 00:04:59:45
Unknown
So I need to get exposed to more people that I’m being exposed to right now. So I made that commitment and then that just, you know, it’s funny how the universe does once you say something that you want, that you’re in need of, that you feel good about, that you absolutely have to have, and you put it out there, you pray about it, it comes to you.
00:04:59:45 – 00:05:11:27
Unknown
And this just showed up in my faith. Of course, I’ve been following, Tisha, I want to call her Tish. I think it’s Tish because I know two people. I know a Tisha and a tish, and I think she’s Tish.
00:05:11:27 – 00:05:20:24
Unknown
Letitia Collins is her name, but I’ve been following her for a while. Love. The love. The way she writes and just found out about her podcast, actually.
00:05:20:38 – 00:05:21:14
Unknown
So,
00:05:21:14 – 00:05:26:55
Unknown
my wife just trying to ask me, how are you feeling right now? I’m feeling wonderful and awesome.
00:05:26:55 – 00:05:47:51
Unknown
So my mood is great because I’m talking about collaboration and I love collaborations. I love the Audience Growth club. I’m so happy that I joined it and then I’m a member. I think that first full month, right before January when I had to re-up and decide should I go with should I keep this or should I?
00:05:47:54 – 00:06:08:10
Unknown
You know, this ain’t worth it. And I decided it was definitely worth it. So I’m all in. And that first month I think I signed up for seven different things. What she does is she presents you the bundle some as podcasts and giveaways, opportunities that are out there. There are millions. I had no idea there was so many of these things.
00:06:08:15 – 00:06:10:21
Unknown
And I don’t know if she ever sleeps because she’s
00:06:10:21 – 00:06:14:54
Unknown
always putting them out there. Right. And I love it. And I like I said, I
00:06:14:54 – 00:06:29:53
Unknown
not subscribe what is applied. I applied to seven and I was accepting on VOD. So that’s bundles some as podcast episodes and giveaway got all them. My list has grown just from one of those bundles.
00:06:29:53 – 00:06:58:36
Unknown
My list grew 100 people, so I’m like, whoa, this is definitely what I want. So be careful what you wish for. What for and pray for because you’re going to get it. I want that same thing for you. So you are interested in the audience. Global Growth Club, which you should be I need to do is go to CSI corporation.com/agc, CSI corporation.com/agc and find out all about the audience growth club and I hope that I’ll see you in there.
00:06:58:41 – 00:07:01:10
Unknown
It is tech time
00:07:01:10 – 00:07:29:03
Unknown
and my favorite technology online platform software whatever you want to call it is the wrap cart. I know I’ve mentioned Thrive Cart before in tech time, but it deserves a double dose because on the collaboration note, it helps you so much, I think right now and before I even before this year, I only had maybe one affiliate
00:07:29:03 – 00:07:30:40
Unknown
partner in thrive cart.
00:07:30:41 – 00:07:58:19
Unknown
Now I’ve got like seven right? So Thrive Cart makes it so easy for you to partner with affiliate companies, be an affiliate yourself or get more affiliate. Affiliate and affiliate are like those little army people that go out and just proclaim your awesomeness everywhere. There are workforce that you don’t need to pay. Well, basically, you pay them with a percentage of the cost of whatever they’re selling for you, but they’re selling for you.
00:07:58:21 – 00:08:24:45
Unknown
There you go. There you are a sales force that you don’t even know anything about them, but they sell. You make money in. So do they. Their job card is a leading innovative e-commerce platform that supports content creators, coaches, entrepreneurs, and online businesses. The intuitive, intuitive solution allows users to build and monetize courses and to sell digital and physical product products online.
00:08:24:50 – 00:08:44:25
Unknown
So I’ve used them specifically when I’ve launched my summits and I just talk about virtual summits for the win in the previous episode. If you didn’t listen to that, go back and listen to that after this one and it’ll help you. You’ll see what I’m talking about, how you can make money with summits. And I made three times more money with my summits.
00:08:44:34 – 00:09:03:51
Unknown
When I use Thrive Cart as the, shopping cart. It was wonderful. And you need to get Thrive Cart and do that. Like I said, I put an ad tech time before it needs a double dose. So go out there and get it. You can get your own copy, a lifetime access to it, and they’re always coming out with great updates and all that.
00:09:03:55 – 00:09:08:38
Unknown
If you go to CSat corporation.com/thrive card.
00:09:09:15 – 00:09:29:11
Unknown
All right. We are ready to talk to Mr. Josh Hall. Before we go there I want to let you know how I found him. And it was online. So he has a podcast. He has a YouTube channel. And it kind of intertwine with each other. And that’s how he does a lot of his marketing. I’m a man right after my own heart, right?
00:09:29:16 – 00:09:47:41
Unknown
So I don’t know which one I think. I don’t know which one I found first, the podcast or the YouTube channel. But whatever it was, it popped up in my feed or in my face or something, and I knew that it was special because it was just for a website business. You know how hard it is to find a group of web designers who can get along and talk and help each other?
00:09:47:41 – 00:09:51:34
Unknown
Well, that group of people is actually in web design, a pro.
00:09:51:34 – 00:10:01:51
Unknown
ever since the beginning, when I first started listening to him, I was like, man, this, this dude is really smart. I like what he’s talking about. And then he gave me some advice about,
00:10:01:51 – 00:10:08:09
Unknown
managed WP, which is, what I use to help me manage all my clients in the maintenance program.
00:10:08:20 – 00:10:25:35
Unknown
Godsend, I’m telling you, is a godsend and wonderful. Awesome. So ever since then, I’ve been. I run along with him. And then I made the move to join him in July of last year. Have a look back. It’s been amazing. So without any further ado, let’s get to the interview.
00:10:25:35 – 00:10:50:43
Unknown
What’s holding you back from hitting well on your marketing plan? Fear manager. Imposter syndrome. Frustration that stops now. What if I showed you how to reach your target audience and get them to buy? How to make social media marketing easy. I don’t understand the power of email marketing and how to conquer your fear of putting yourself out there.
00:10:50:57 – 00:11:27:30
Unknown
What if I provided you with simple tools and techniques, easy to implement training that bring you clarity and give you the expertise and the know how to convert marketing into money? Hey there, I’m Carol de Dunlop, the online wild strategist and six time bestselling author. I teach purpose driven entrepreneurs, just like you to convert marketing into money. If you’re a purpose driven entrepreneur who’s ready to stop allowing beer and frustration to keep you stuck and instead embrace clarity, authority, and expert instruction to convert your marketing strategies into money in the bank.
00:11:27:44 – 00:11:58:54
Unknown
Then you need to join the UN Marketing Academy in the Academy. You’ll take a deep dive into the tools, techniques, and training that helped me and my husband have the same. Our successful business. In spite of the 2008 recession, two major health crises, and of course, the pandemic. The Academy is about replacing expensive, frustrating and overwhelming marketing practices with simple, easy to implement marketing resources that get you in front of your target audience and get you paid.
00:11:58:56 – 00:12:22:33
Unknown
This academy is for purpose driven entrepreneurs who crave simple marketing strategies, coaches who need real life trainings to take the overwhelm out of marketing. Small business owners who are ready to conquer their fear of putting themselves out there. Service providers who want to use social media and email marketing effectively. Action takers who are ready to go live without fear.
00:12:22:35 – 00:12:35:03
Unknown
Marketing your business successfully takes work. And marketing without marketing. They don’t know you exist. If you’re ready to convert your marketing into money, you need to join the UN Marketing Academy.
00:12:35:03 – 00:12:41:53
Unknown
Join the UN Marketing Academy today by going to UN marketer business.com/join.
00:12:41:53 – 00:12:50:12
Unknown
All right. As I promised before, this is the man, the myth, the legend, Josh Hall. He’s sitting there like. What is she talking about?
00:12:50:12 – 00:13:00:47
Unknown
But I thought I told you, I. She can’t get rid of me now. Because when someone does something amazing for me or changes my mindset or whatever, they’re just in my head forever and I just always talk about them.
00:13:00:48 – 00:13:26:32
Unknown
So I just wanted to say welcome, Josh. I usually come on first and talk and all of that. But, you know, we get into this thing because guess what? Josh told me? I could ask him anything. So oh my goodness, I’m ready. I’m so excited to be here with you, Carol. We have had a, DM relationship since you joined my Community Web Designer pro, so I’m so excited to finally, you know, meet you, on camera here and be on your podcast.
00:13:26:37 – 00:13:43:08
Unknown
I look, I’m a podcast host, and I don’t want to immediately start asking you questions, but I have to know you because you you you got you teased me with this idea of what I helped you, you know, with your mindset. What was something that stuck with you? Like what? What has made you know, pro and what I’m up to leading.
00:13:43:13 – 00:13:57:09
Unknown
Okay, but let me start out first because I’m a marketing person and a sales person, right? So I know about that. I know when I hear the marketing speak, I know when I hear the sales speak, and even if it’s good or bad or whatever, I’m going to say,
00:13:57:09 – 00:14:15:23
Unknown
or hey, I gotta do that. So just so y’all know, this was how Josh and I started out, I think I messaged him because he in one of his, I think it was one of your podcast episode you talk about managed, manage, manage.
00:14:15:28 – 00:14:35:23
Unknown
Can you remember this call to, you know, help organize your websites and all that stuff? Well, unbeknownst to you, it was taking me like, I mean, like hours. It was same to update all those plug ins to do all the stuff he needed to do. And I was just and it been going on for a while. I was like, it’s got to be something that I was even trying to get my husband to do.
00:14:35:23 – 00:14:37:54
Unknown
But I was like, you can do this. It’s like, oh, I’m doing it.
00:14:37:54 – 00:14:50:42
Unknown
So he could not. I was like, can you just help me? I was like, oh, because he likes that back stuff. He only does certain things. So then I was like, I don’t know what I’m going to do. And then I was listened to and you said, y’all got to try to manage WP.
00:14:50:50 – 00:15:11:47
Unknown
What is the name of? Is it manage WP, WP okay. Because I’ll switch those names around in a minute. I do want to give them credit where credit is due, but they are totally awesome. So I was like, what is this thing he’s talking about? Then I was digging in all of your episodes. I was looking on YouTube when you were talking about that and I was like, let me go check it out.
00:15:11:47 – 00:15:30:31
Unknown
So I did, and I started using them. They were they say they cut like hours down to minutes. Oh my God. It’s just so amazing how I just this one thing just helped my life and put time back in my life. I was like, oh, okay. So I remember different from that. And I have been stalking you for a while.
00:15:30:36 – 00:15:47:53
Unknown
I would look at some of the people you would interview and stuff, and I would even do some of the things I remember when, when your last child was born and you had sent an email saying, hey, guys, you know, I’m going to be out of commission for a minute. We have some things going on, and I know I prayed for you and your family and all of that.
00:15:47:53 – 00:16:13:00
Unknown
So I’m like, I’ve been invested in you for a long time, whether you know it or not. It’s, Anyway, I was using managed WP and one of my sites. I got hacked, not my sites, my client sites because they weren’t listen to what I was telling anyway. And they got hacked and I said, oh my God, now I gotta go back and and and it was like, I think before we even discovered it, maybe two weeks or so.
00:16:13:05 – 00:16:39:00
Unknown
So I knew I didn’t have or I didn’t think that I had the latest back up to put them right back up. And I was like, what am I going to do? So I went in management and looked at the thing and I was like, oh my God, they have backups for like way back. So I backed up to, I think a month it was boom, I have done, I just hit a button and it did it and I’m like, oh my God, this is amazing.
00:16:39:00 – 00:16:57:24
Unknown
This is really amazing. So I messaged them and I said, hey, thank you so much for being a great service. I love what you do. And it was just all glowing, right? They even answer me back and say, wow, we get all kind of crazy messages all the time, but none like this. Thank you so much. So I guess I’m up in there thing too.
00:16:57:29 – 00:17:16:12
Unknown
So then I remember it because I’m the kind of person I like to give credit where credit is due. I remembered that you were the one who told me about this whole managed WP thing, and you said, go do it. It’ll save your time and all of that. And I, emailed you and I was like, just thank you so much for this.
00:17:16:12 – 00:17:23:27
Unknown
You don’t know how much you changed my life and blah, blah, blah, blah. And y’all, this is what he said. He’s like, calm.
00:17:23:27 – 00:17:34:39
Unknown
Are you gonna make us are you gonna make this course? And then how we met, I was like, no, not yet. We gotta get you in there. That was the start of it. I was like, okay, what is that?
00:17:34:39 – 00:17:53:27
Unknown
What’s the maintenance work? Because I looked at your courses before and I actually thought, wow, this looks like something I ought to do. And you had them all together in a big bundle, you know, for one price. And I was like, okay, I’m. That’s on my radar. So I already knew about it, but I had never thought about the maintenance course like that.
00:17:53:27 – 00:18:00:29
Unknown
And you’re like, yeah, you got to get in there cause blah blah blah, blah, blah. Right now you get in the community, you know, we just chat and stuff. And I was like,
00:18:00:29 – 00:18:02:30
Unknown
okay, so
00:18:02:30 – 00:18:10:59
Unknown
I got in there and I said, I think I put my thing, hey everybody, I’m with whoever, blah, blah, blah. Everybody was just so awesome.
00:18:11:04 – 00:18:36:12
Unknown
I mean, totally awesome. They were like, well, and this is great. I love your profile. Thanks for being here. And then the the ultimate kicker was that I you didn’t know you were this good deejay. The ultimate kicker was that you sent me a little video when I joined the community. And you and you went to my site and you said, oh, I see you guys.
00:18:36:16 – 00:18:55:39
Unknown
It was just. It didn’t matter what you even said. Just that that video, your your casual like I think they call it folksy, but I don’t think it’s folksy. I think is your genuine view how you are. And I was hooked. I was really hooked. And I’m like, okay, well let me just dive in and do this thing.
00:18:55:39 – 00:19:08:24
Unknown
And I think I told you this in writing. But the first month after I joined, our revenue went up 43%. So awesome. 43%. What?
00:19:08:24 – 00:19:24:33
Unknown
So awesome. Well, thank you for sharing that, Carol. That’s a great. And actually, it’s a great it’s a great reminder and it just shows me like what I’m doing as far as how I’m marketing is, is working by having a podcast, doing a lot of free content.
00:19:24:37 – 00:19:42:00
Unknown
I try to be as present and open as I can with lines of communication via email and stuff. It’s getting harder now, but I can tell when somebody like you who’s genuine and actually it’s not using like a template, you know, sales me emailing me. So when I said, hey, I started using me as a VP, I really appreciate it.
00:19:42:00 – 00:19:57:55
Unknown
I was like, oh, that’s awesome. And I think you had said, you’re a listener of the podcast, so I don’t remember hard selling you as hard as I did, but hey, you okay? It’s not hard. Sell me. And I think I think at that point it’s like I just laid it out there. I have learned it’s like if you got a good offer, just lay it out there.
00:19:57:55 – 00:20:20:54
Unknown
And I was just like, Carol, I think you would rock at this. So I’m so glad that. And then, yeah, to hear that the personal video, you know, I’ve been doing those personal welcome videos for like five years now, and I just I’m always reminded of how powerful those are. So yeah, I always encourage everyone, no matter what industry you’re in, send personal videos to your clients, especially new clients.
00:20:20:54 – 00:20:43:25
Unknown
It yeah, it’s like, you can make a lifetime client by sending a quick video. And so it is so true. That is so true because number one they’re not expecting it. And I’ve done it for a little bit that I stopped. And then you made me realize you made me realize a lot of things. But you made me realize how how that little personal touch, something that you do on the regular, it impacts someone so much.
00:20:43:30 – 00:21:06:18
Unknown
And I have this story to tell you that I haven’t told anybody yet, but I’m working on this, client’s, website, and she came to me because she said, Carol, I need to talk to you because I had someone else look at my website and, I don’t think they were telling me the whole story, but I know that you would be.
00:21:06:18 – 00:21:18:39
Unknown
You would tell me the whole thing. You would be truthful and tell me what you think. I was like, oh, yeah, I’ll tell you what I think, and I did. I told him, you know, this don’t look right. That’s like you’re just not powerful enough, blah, blah, blah. This is good. I like these colors, you know, you could do more.
00:21:18:39 – 00:21:33:17
Unknown
And she was like, okay, so she signed up with me that day to get her to get her website done. Right. So we’re, with the, with the holiday and stuff like that. It should be finished in about a week or so. Right? So
00:21:33:17 – 00:21:48:26
Unknown
I got everything together for I knew I’d say, I get these visions, I have to say spiritual downloads from God, who tells me what I need to do for a client, how to make them go, wow, oh, my God, that’s what I want, right?
00:21:48:31 – 00:22:11:03
Unknown
So I knew that her site just really wasn’t powerful and she was too powerful for her site, or her site did nothing for her. It was just like elementary. And she was all the way up in graduate school. Right? So I just sat down and I just let my, you know, let my flow go, let things happen. And I did her home page.
00:22:11:04 – 00:22:31:01
Unknown
Well, first I sent her the copy. I did all the copy for the home page. The services page and the about page. And I sent it to her. And I came up with this title for her, the, storytellers architect that was just haunting me in my dreams, the storytellers architect. And because what she does is she,
00:22:31:01 – 00:22:31:50
Unknown
she
00:22:31:50 – 00:22:33:06
Unknown
puts people on podcasts.
00:22:33:06 – 00:23:02:05
Unknown
She’s a podcast booking agency. Right? Christian Christian podcast. And I was like, storyteller, architect. I was like, that’ll be good. So I had that in the conference. Just like, oh my God, storytellers. Architect. Oh, I never even thought of that. Oh, wow. I mean, from the copy, she was doing that. Right. So then I sent her that first draft of the home page after I got it, like I wanted it and stuff, and I just knew from the pictures in my head I wanted her to be standing, you know, standing tall.
00:23:02:05 – 00:23:28:13
Unknown
That’s the first thing that you see. And then she has all these people in her background that she has actually helped to put on a podcast. And I thought that would be really powerful. Right. So sent Simple Buddy. She got the email, she set up a camera to take her reaction and she looks at it. She looks at the website, and I can’t even use a video because she’s in a robe.
00:23:28:13 – 00:23:40:12
Unknown
She has no makeup. You know, just, you know, just casual, casual, casual. And so she’s like, I’m, I’m recording this and she’s looking straight ahead at the thing and it’s just like, okay, I’m clicking the thing and she click this.
00:23:40:12 – 00:23:46:24
Unknown
Oh my God. So you got to see the wow reaction. Yes. Oh awesome. So I gotta use that.
00:23:46:24 – 00:24:13:27
Unknown
Some kind of oh you have to use it. That’s amazing. I mean if she’s saying it every day, as long as you know that there are other people around her out like, no. But to the rest. Oh, God. Wow. That’s amazing. That’s cool too, because typically web designers either don’t see a reaction or you might be at like a coffee shop and you show a client, and then they may be a little subdued because you’re there, but that seems like a real natural reaction.
00:24:13:27 – 00:24:24:40
Unknown
So that’s something that was great. I’m going to do something with it. I’m about to show her. I just actually sent her before we got out here. Just actually sent her the about page. I know she’s probably fallen on the floor for that. So
00:24:24:40 – 00:24:32:02
Unknown
I cannot wait, I cannot wait. That’s great. I know, y’all, we we have gotten off track a little bit, but not that much.
00:24:32:09 – 00:24:53:45
Unknown
So, Josh, I want to ask you, really introduce yourself to the, you know, the audience and tell them what you’re about. But the question I have for you is how do you get traffic to your website? So right now I’ll start with that. It’s mostly my podcast. I host the Web Design Business podcast, and it’s not a clever name, but it is very clear about what it is.
00:24:53:45 – 00:25:18:01
Unknown
So I really have focused more over the past few years on the business of web design. And then that funnels to just like for you, Carol, it funnels to my community Web Designer Pro, which now has all of my courses. I have courses that help web designers with the business of of their web design business. And it’s a community, and it has a coaching element tool for those who want more direct access to me and coaching.
00:25:18:01 – 00:25:47:03
Unknown
So yeah, my podcast is my main driver, though I also have a YouTube channel that has grown over the years. I used to do tutorials on, Divi, which is what I use for building websites, and then WordPress, which is the platform, and then some more entrepreneurial and web design business related videos. So those are my two primary engines, but the podcast is the one like 90% plus of members who join Pro immediately say, I’ve been listening to the podcast, I’ve been listening to the podcast.
00:25:47:03 – 00:26:13:47
Unknown
So right, very excited to see that you reignited your podcast because, well, there’s tons of shows out there. It’s still, such a powerful tool. It is. Yeah, yeah, that’s kind of my main marketing avenues. I’m not terribly big on social media. I use it more of a connector with my audience and then. Right. Yeah. As far as getting new traffic, it’s podcast, YouTube, and then, I’m doing more and more like summit presentations and workshops for partners like that.
00:26:13:51 – 00:26:31:35
Unknown
That sound, that all sounds good because, you know, the choir minds want to know, because that’s what this podcast is about, how to get more traffic to your website. Because there’s one thing that even web designers look at, you know, not to think about coaches and marketers, we all want traffic to the website. Everybody is trying to tell you also tricks.
00:26:31:47 – 00:26:58:54
Unknown
And sometimes it’s just the good old fashioned stuff like getting all the podcasts, talking, you know, promoting your stuff and putting it out there. Because I feel like when you do a podcast, people, you get in people’s brains, right? And you make them think. And when they think, if they have an idea that you sparked, like that did with you, they’re always going to remember, because I’ve always kept going back to your YouTube channel and your podcast and the things that you were saying.
00:26:58:54 – 00:27:31:49
Unknown
I mean, you helped me a lot even before I met you. And then just sealing the deal, coming in on on that first program and then getting inside the community, it just it just piles and oh, like, okay, okay, you’re in there forever. And you write a lot of people, even this last I think a lady that came from the UK and she says, I’ve been stalking you for a while and, you know, I finally said, okay, but the community, the community is the thing that kind of got me there when you are talking about it.
00:27:32:00 – 00:27:52:36
Unknown
And it’s the thing that keeps me there. And really, I have very selfish reasons for having you on the podcast with me today because I have a community, an academy, the UN Marketing Academy, and I love the way your community works. I love that people are engaged, that people talk to each other, that people even hire each other.
00:27:52:47 – 00:28:09:50
Unknown
So how did you get to tell us? Tell us the details. I want to know, how did you get all of that to start happen? What was like what was the first thing in your brain I know you couldn’t have imagined years ago that it would turn out like this. Yeah. There really, there really wasn’t a clear vision.
00:28:09:50 – 00:28:32:50
Unknown
So I’m four years into it now with this community. And it’s started initially because I had actually had a suite of courses years ago, and I got students in my courses, but they were they’re all kind of separated and fragmented, and I probably actually previously had DV or I had, Facebook support groups for each course. So I had a bunch of different groups and support it.
00:28:32:50 – 00:28:51:39
Unknown
It was just all over the place. A lot of challenges with that. So yeah, I got to a point where I knew once I had a lot of different courses, I started having students join all the courses together. I was like, man, I’d love to bring them together. So initially I thought, should I have like a student support group?
00:28:51:39 – 00:29:17:27
Unknown
I don’t know, I felt kind of odd with that. And then this platform called circle came out in 2020, and, I’m a fan and friend of Pat Flynn and Matt Gartland with Smart Passive Income, which is a pretty popular online podcast and community. They started using circle and I felt like, okay, I feel like I could trust them and therefore I’m going to trust.
00:29:17:27 – 00:29:34:35
Unknown
I really enjoyed the experience. I looked at a couple of different platforms, but I say that because before deciding to build a community, I wanted to make sure I felt really good about the experience and the tool I was going to use. So I fell in love with Circle and that’s when I created. It was originally called the Web Design Club.
00:29:34:45 – 00:30:04:45
Unknown
So prior to becoming Web Designer Pro, the club was basically a way to get just my current students together and have community and an element of coaching in there. So it initially launched in the fall of 2020, and I think we had 30, 32 or 33 founding members in the initial launch. And here’s what’s interesting about that, Carol, is I was very I don’t want to say disappointed, but I was kind of like, bummer.
00:30:04:45 – 00:30:21:19
Unknown
Like, I really was hoping to launch with like 100 members, right? Yeah. Yeah, not only financially, but I just, I had at that point hundreds of students, I think I was closing in on 7 or 800 students at that point. So I kind of thought that a lot more would want the community. But we only had 30 some.
00:30:21:19 – 00:30:52:27
Unknown
But in hindsight, that was like the best thing ever, because those 30 members very quickly became a glute and core. A lot of the people who are super active today in Pro are still those. A lot of those 30 some members in the initial wave. So my moral of the story and lesson that I learned when I started was starting small with a community as good because you get real time feedback, you get to know your members very well, and then it just kind of grew organically from there.
00:30:52:27 – 00:31:15:23
Unknown
Initially, it started off my business model prior to last year in 23 was it was courses first, then a membership second. So I would sell courses and then I’d have the membership for those who want to go deeper. And then that circle eventually added course functionality. That’s when I put everything together and then renamed it and rebranded to Web Designer Pro.
00:31:15:32 – 00:31:43:21
Unknown
So you just get everything, and now there are levels to get everything. So it grew small, and started small and grew slowly but steady, which I’ve also found is really good because I have had waves of new members. But then that can be tricky because, you know, you don’t get to really give them the experience. If there’s like 20 people who join at once, so slow and steady and then just the numbers have gone up and to the right every month and with recurring revenue, as you know, those things stack up.
00:31:43:26 – 00:32:05:45
Unknown
Yeah, it’s a slow burn. It’s a painful build. Sometimes in the first year or two. But man, once those numbers start to compound, it’s freaking awesome. So yeah, that’s kind of how I started and built the momentum for Pro. And not even not having a clue how am I doing this? I’m just doing that. But I look at you like, wow, he’s got this, this great thing going.
00:32:05:45 – 00:32:26:45
Unknown
And as, the working on my academy. But then I think, I see the work that you put into that thing, and I do not, honest to God, I did not put that much work into the academy. Not like I’m leaving an out in the ocean or something. But there’s other things that I’ve had to get together.
00:32:26:47 – 00:32:57:46
Unknown
Like, for instance, when I first came to you, we had done web web design for years. And then about, I’d say about ten years ago, we added in marketing because we knew that all the pretty websites in the world, they don’t get you anything if you don’t, if nobody sees them. Right. So like the start marketing. So I did Mark and I did social media marketing at first, and then I wrote my first book, which went to number one international bestseller, like, oh, okay, well, maybe I could be doing this part, but I always had
00:32:57:46 – 00:33:04:41
Unknown
it was a problem putting the website design and the marketing together, because am I a web designer who
00:33:04:41 – 00:33:32:21
Unknown
does marketing, or am I a marketer who also does web design? And then when I met you and you were like, hey, you need to be selling more of your web maintenance stuff, which we had already started doing about three years ago, three, maybe four years ago, doing web maintenance. And I wanted to grow that part of the business because maintaining the website that you created is just top of the line, because then you get clients forever, right?
00:33:32:26 – 00:33:51:22
Unknown
And they love you, and then they won’t trust the website with anybody else. And then I kind of have Carol that know that. So I’m like, I’m trying to put this together. And with one magic stroke, you go, look, you can do websites, you can maintain websites, and you can help people market their websites. I have been asking that question forever.
00:33:51:22 – 00:34:13:44
Unknown
How do I put these thing together? And then I got in with you and the group and stuff and it just came together. So I changed immediately. I changed the thing on the front. I think it said create something and something else and I can’t convert, create something and convert. But now it’s create, protect, protect and market. So yeah, because, you know, my framework is build, support, grow.
00:34:13:46 – 00:34:32:49
Unknown
You can take that idea and rename it or, you know, put anything you want around that. But yeah, you had like two out of three. And then you add that really important missing piece which is just to support. And then because as you know, people turn on and off marketing and they will ramp up, they’ll ramp down. But you always want to get clients to pay you something once a month, ideally.
00:34:32:49 – 00:34:55:32
Unknown
So your plan is just, oh yeah, it’s such a it’s such a great way to go. I’m so glad that’s worked out for you. Oh, yeah, me too. Me too. Because I. And the great thing those those web maintenance people. Because for me, now that I have, you know, the web maintenance thing down and I know I can give them quality service and all of that, which is which is what I think we all want.
00:34:55:34 – 00:35:17:29
Unknown
You know, we all want to give our clients quality service. We want to get them as much of us as we can, but not too much. And then we want to save time for our lives, which I have to say, you do that, you do that. You know, you got three kids, you got the wife, you got your business going on, and you still get in there and you talk to us all the time.
00:35:17:29 – 00:35:35:25
Unknown
You, you know, you’re joking and helping us and all of that. And I was like, does this man have a life? And yes, he does. He has a life. He has a wife, he has kids. And you’re always bringing your kids in and stuff. So I just love it. That’s that’s the, I think the feeling that I want for my academy.
00:35:35:29 – 00:35:40:17
Unknown
And then I just learned something from you today, starting out slow, going through that,
00:35:40:17 – 00:35:55:55
Unknown
is is not that bad because. Yes, absolutely. Especially with a community, it’s so different when you have a service or a product that you sell because you like with courses. Yeah, I was able to, you know, get 100 students at once and it was fine.
00:35:55:55 – 00:36:17:10
Unknown
Other than a, you know, a Facebook support group really wasn’t that big of a deal. But when it is a community, it’s a community is by nature so different than a support group or even a big, large Facebook group, because there are if you want to reduce churn, which means you just you keep people coming back, you’ve got to have a sense of cohesion.
00:36:17:10 – 00:36:43:46
Unknown
And, there’s definitely a lot to I mean, I’ve learned I really have been very proactive at increasing engagement, tagging people, getting in there, doing better at no. And it helps that Representative Pro is is small by nature. It is a premium small group. If if Pro is a 10,000 person group, yeah. Would be really hard for me to keep track of everybody, which is why we have a gated caps here now for coaching members.
00:36:43:46 – 00:36:53:35
Unknown
Because I know, I know you, I know your business. I know what you’re up to. So that helps too, because I know of someone joins. I’m like, oh, you got to meet Carol and I’ll intro you or tag you.
00:36:53:35 – 00:37:07:51
Unknown
So it is a it is a lot as a community builder. But I found that once you get a community or a membership to a place where people really start interacting with each other, it takes a life of its own on.
00:37:07:56 – 00:37:24:38
Unknown
Yeah. And then not that I sit back, but now, I mean, I log into pro most every day, but there’s a day where I can let pro go and look for a day, and it would be all right. It would self-sustained. It doesn’t need me all the time because members have made it. You know, you guys like you’re a huge part of it now.
00:37:24:43 – 00:37:42:34
Unknown
You know what it is. So many people make pro what it is. It’s become. It’s not like Josh’s club anymore. It’s it’s web designer pro. So all that to say, though, yes, it’s been a lot of hard work, community building is very time intensive. It is hard work. You’re seeing it at a place now where it’s more mature.
00:37:42:44 – 00:38:04:48
Unknown
So I have my systems down. I have times of day where I go in and in a span of an hour I’ll cook through as many comments as I can and posts and DM, and then I move on to, you know, podcasting or a different work block. But I will say, I’m kind of glad I built my community when I was full time online education.
00:38:04:53 – 00:38:31:18
Unknown
I do think it would be really hard to balance a bit like growing online community and do service work and do a bunch of other projects because it is very intensive, at least if it’s an ongoing community. So it can happen. But I think that’s one edge I had is I wasn’t an agency owner full time when I started Web Designer Pro, I had already sold my agency, so I was able to dedicate fully to that.
00:38:31:23 – 00:38:56:35
Unknown
I like that, I like the way you said, it gives me hope. It really gives me hope. Because in 2025, my goal, my plan is to really focus more on the membership piece because they’re like children. You have to focus on it. You have to get rid of those little tangles, and you have to kind of mold them a little bit, and you have to be there because I have members in there, and I have people who look to me for things that I do.
00:38:56:35 – 00:39:04:23
Unknown
But, you know, I know it takes more and, you know, I just had some other things that have priority over that, like moving to Mexico. So
00:39:04:23 – 00:39:12:28
Unknown
yeah, one thing I would say I wouldn’t I don’t want to discourage anyone who also has, you know, an agency or a full time something else because you can definitely still build a thriving community.
00:39:12:28 – 00:39:36:28
Unknown
But I would just have an approach of like if I was running an agency and doing what on a pro tool, I would probably try to have like a month or two. That is like highly engaged with a challenge or a sprint or something, and then have a couple months where you just kind of let the community do its thing and check in, you know, as much as you can, or maybe do a monthly AMA or a Q&A or something.
00:39:36:41 – 00:39:56:54
Unknown
I would have that approach, though, to where there’s like there’s season, it’s almost seasonal. Like you hustle for a season, back off for a season. If I were managing it, I mean, right now it’s my primary source of income. So it’s my job. Like my main thing is being in pro. But, if it was just a part of what I was doing, I would have, a hustle and chill approach.
00:39:56:58 – 00:40:17:51
Unknown
That’s kind of like that’s kind of. Yeah. That’s kind of what I’m doing now because I do the what is it. I do masterclasses once quarter. So I didn’t okay. Awesome. This this quarter was just blown. So starting first quarter if all in listening solid for starting first quarter next next year I’ll be having the masterclasses you know again.
00:40:17:51 – 00:40:36:18
Unknown
So that’ll be four and then. But I’m getting ready to do a mixer because I did it first time last year and it was just a mixer of the members, people who are thinking about me and members, people had no idea. And we just got together for a little holiday mixer. So I’m going to do that again probably in the next week or so coming up.
00:40:36:31 – 00:40:41:29
Unknown
And that just, you know, keep an interest going until I can get more energy in there.
00:40:41:29 – 00:40:59:03
Unknown
Oh, sorry. Go ahead I was go ahead. Well I was going to ask you for three lessons that you’ve learned from doing the all black community, the membership and stuff. Just three of the top lessons that you learned from doing that. Personal videos, personal welcome videos.
00:40:59:03 – 00:41:26:56
Unknown
Big one. I’ve learned that you have to email people separately and often. So we have, as you know, as a member of Pro, you can RSVP for events and calls that you have access to, and you’ll get automatic notifications from circle. But I actually have a whole separate series of emails that go out, like when we do our weekly calls the day before you get a heads up tomorrow, we’re having to call it this time.
00:41:27:01 – 00:41:51:48
Unknown
One of my favorite tips that I’ve learned with my community, and I’m shocked at how many people click this email. It’s a live now, so every week you probably get I don’t know, it’s annoying, but it works. I’m not turning it off. It’s it’s hey, we’re live now. And even people because people are busy, they may see it the day before and be like, oh yeah, I want to join Carol at, you know, noon tomorrow, and then they forget or they’re head deep in a project.
00:41:51:53 – 00:42:16:41
Unknown
So the, the ongoing additional emails have been a huge help. And I’m shocked at how many people open those alongside of their emails from, from Pro. So that’s another big lesson I’d say that have helped me keep people engaged is the personal welcome videos. And and I know that I will have a lot more dialog initially with members on the coaching tier like that, but that tends to taper off.
00:42:16:41 – 00:42:47:21
Unknown
It’s not ongoing like my I’m not, you know, messaging 200 people a day. It’s usually like 6 to 12. It’s like half a dozen to a dozen that I’m interacting with invite. Like for example, if you and I are DMing, I give you tips, then you’re usually off going on it for a few weeks or so. Right? So that is help the personal video knowing it’ll be a little more time intensive at first, the additional marketing and the email marketing, the other thing that I think is the biggest benefit is having a wins and successes thread.
00:42:47:26 – 00:43:05:31
Unknown
Oh yeah, for wins and successes. Like that’s what I go back to. It’s where a lot of my testimonials come from, probably the most popular space in pro like and for members. If you want to see what’s working today in web design, there you go. If people are sharing, I just got two clients. This is what I did.
00:43:05:42 – 00:43:24:47
Unknown
So those three things combined, I think have really helped ongoing maintain engagement and inspiration and with me being at the helm of it and having a personal touch that like for you, you know, you still reference that experience of that personal video. All those things have really helped. Yeah.
00:43:24:47 – 00:43:30:26
Unknown
And one thing I wanted to ask you which ties into this is with your membership.
00:43:30:26 – 00:43:32:21
Unknown
Are there different industries of people
00:43:32:21 – 00:43:55:40
Unknown
like people in different industries, different sort of kind of. It smells. It smells with the coaches and service providers so they can be, you know, productivity coach, a life coach, a transformation coach. Or they could be a service provider, like a web designer like I am or a VA or something. The only reason that I ask that, because I do think that’s one thing that helps Pro is we’re all web designers primarily.
00:43:55:40 – 00:44:15:57
Unknown
There’s actually some folks who are community builders like yourself, and you’re doing web design as a part of your business, but it does help that naturally, everyone’s a web designer. So there’s a common thread, I think with a community like yours and anyone who has a community of different industries, my recommendation would be to try to group them with the other folks who are like that.
00:44:15:57 – 00:44:35:24
Unknown
So, if you were to have a space for coaches, a space for creatives or designers, that way they know who are like, who are my people in this community? That way when I post about something about website related, you know, if John is a business coach and he doesn’t know anything about websites, we’re not going to have a common ground with that.
00:44:35:24 – 00:44:59:49
Unknown
So, but there’s a lot of benefits to, to having people with expertise in different areas because John may suddenly see my post about web design and be like, oh, I need a website, right? Or John, my post, something about speaking and I don’t know anything about public speaking. So awesome. I could learn from him. So there’s pros and cons, I think, to having a diverse in the way of like industry group versus, you know, in Web Center Pro, it’s in the name.
00:44:59:49 – 00:45:20:42
Unknown
You’re going to have the same sentence. Yeah. And there’s not not that many. You know, I know a couple of big ones out there. But my thing is all about marketing. That’s what glues my people together about marketing because they don’t know anything about marketing. They know very little about marketing. And then when they get in there, they’re asking the same questions, you know, how do I do a funnel?
00:45:20:43 – 00:45:44:12
Unknown
How do I hook this up to my email marketing? What about social media? So that’s that’s how the whole thing started because I was doing. And it’s people are listening out there. This may be good for you too. I was doing these lives every Monday, and then I went to every Friday and then I did every Tuesday. I think I picked every day of the week to do a month, and I did them for like five years, right?
00:45:44:16 – 00:45:45:10
Unknown
Every, every.
00:45:45:10 – 00:46:04:35
Unknown
That I have video trainings or all trainings. And I said, you know, I’m going to put them together in a marketing academy so that you can go there and look, if you want to add something about email marketing, boom, there you go. If you want to know something about social media, if you want to know about now is books and summits and podcasts.
00:46:04:35 – 00:46:24:16
Unknown
So that’s the glue that kind of holds them all together. Because I had this thing called the, marketing Inner Circle. I ran that for two years and it was the same thing. You know, we all came in, I would coach them twice a month, and that’s what, you know, I was like, oh, this is good. But it was a little it was like 199 a month and you get two sessions.
00:46:24:21 – 00:46:54:25
Unknown
So I’m like, hey, let’s put them over here, charge them 97 a month and you can have access to all this stuff. And then I do the masterclass trainings on top. So gotcha. They have a great setup. I actually didn’t realize the extent of everything you had in there. So yeah, it’s an engagement thing. I think it’s it’s honestly just worthwhile, you know, being as personal as you can an individual checking in with people, introducing people to each other and, collecting those when sharing those testimonials.
00:46:54:39 – 00:47:11:04
Unknown
One thing that’s really helpful, you mentioned it early on, is having members on my podcast and that, like, I could do that as a one on one call. But then it’s like, what a shame no one else heard that. So. Right. Yeah. And the sharing, especially if they’re open to share a numbers I mean I love when people are are open about that.
00:47:11:04 – 00:47:32:25
Unknown
So I think it’s really important not in a boastful way, but people need to know what’s possible and what people are charging. So I love when people are open about, hey, I made eight grand on this or whatever. It’s so, so helpful. So yeah, I really like probably 30% of my podcasts now. Our members are pro and sometimes they have areas of expertise like you saw recently.
00:47:32:25 – 00:47:54:57
Unknown
Alexia just, did a presentation. She was on the podcast. She came up with this launch plan for Disney. I know, genius. I was like, this is so much better than anything I ever did. Would you like to come on the podcast and and do a training and pro? So I’m really utilizing well, that sounds me. But I’m like, I’m, I’m yeah, I’m utilizing the members and their expertise to grow the community.
00:47:55:02 – 00:48:15:01
Unknown
So I don’t have to create another training, but it helps them as well. And I have, you know, I also impressed by Alexia in the beginning when I first got in there, because I’m always I got my eyes open for, hey, this person would be good or hey bad or that’s how I did the, you know, the women color web designer panelists have together.
00:48:15:06 – 00:48:37:47
Unknown
Alexia. By the time this comes out, Alexia thing will already have run and she’s talking about branding. She’s amazing. I think I was like 27 years old. I’m like, you got an old soul and you know, a lot. For 27 years I was so impressed with her. Oh my goodness. So you know, to me, the community that you have helps me in several ways.
00:48:37:48 – 00:49:02:14
Unknown
It helps me learn more about being a web designer. Yeah, it helps me learn tips and tricks and what other people are doing and you know, the different levels that people are at. That’s good. But it also is a place where I can look for podcast guests, summit, you know, JV partners, all of that because some of the people that are in there, you know, I don’t do their stuff.
00:49:02:14 – 00:49:19:57
Unknown
I do I do copywriting, but I’m not a copywriter. So I have an episode that I’m going to do with a panel of copywriters. And I have my, one girl who was in one of the did one of the trainings, like Abby or Annie or something like that. I can’t remember her name, but I’m a little Bobby.
00:49:19:57 – 00:49:43:38
Unknown
Yeah, yeah. And get her on because she. She was amazing, right? With her copywriting. And people don’t know about these things. So I just love, you know, I love community anyway. And I love having vibrant, engaging people in there that make it exciting. And I think that that’s what your community does. It helps me to think. And I’m always in there like yours is all the community I’m probably in, like just about every day.
00:49:43:43 – 00:50:12:56
Unknown
Seriously, either I’m reading arm or flying or I’m thinking or I’m putting a win or something up. So it’s a good thing. I mean, you’ve created a great, great thing. Now, before we before I let you go, I know that you have some type of challenge that would you, that you would like for people to do? Maybe they’re thinking about doing a membership or maybe they, you know, they’re like, wow, I got all these videos just like Carol does.
00:50:12:58 – 00:50:22:52
Unknown
Maybe I could put it in an academy or I got all these courses like Josh has. Maybe I could join circle or do something. What would you say to them? How would you help them get started with this?
00:50:22:52 – 00:50:31:11
Unknown
I have found that there is a lot of power with, the big three C’s, which are courses, community and coaching.
00:50:31:15 – 00:50:51:00
Unknown
What I would say is, if you can figure out a way, especially if you do have resources or information that you want to package up in some way and have community and have you do some sort of coaching with that, which could be as little as, like a Q and A a month just showing up to answer questions.
00:50:51:05 – 00:50:56:56
Unknown
There really is a lot of power in those three things combined because you get
00:50:56:56 – 00:51:12:46
Unknown
can you get courses, the info if you want it, depending on where you’re at, what you’re looking for, you get community support and you you don’t feel so alone in front of people like you’re saying. Yeah. And then there is I mean, there’s got to be the thing with a community is there’s got to be a leader.
00:51:12:51 – 00:51:37:22
Unknown
If you don’t have a leader, it just blood just fizzles or goes all over the place, like you just you need somebody at the helm. So for anyone who’s interested in that, I would say, you know, heads up a, a hidden thing you’ll probably need to be working on is personal growth and leadership. Yeah. Like being a community builder is mostly leadership.
00:51:37:27 – 00:52:00:10
Unknown
It’s mostly leadership stuff. You’re dealing with different personalities. You’re dealing every once in a while you’ll get some conflict. Luckily, Pro has been like, I better knock on some wood. Yeah, yeah, yeah. I’ve deleted one comment. Oh wow. And throw in for years because it was just like, that wasn’t, you know, and it was some guy who was trying it out and it just was not a it was like, yeah, that’s not cool.
00:52:00:10 – 00:52:24:06
Unknown
Like we don’t talk. We don’t. That’s not how we roll here. I’m big on free speech and being yourself, but if something is like, you know, tearing somebody down, that’s absolutely that’s not happening. So it’s the only time I’ve ever had to, to delete something. But, you know, that comes with anytime you have a bunch of people together, there’s going to be another side of that which is managing people and, you know, fostering the vibe.
00:52:24:08 – 00:52:53:40
Unknown
And I think if you’re just if you’re who you are, like, you’re going to attract and continue to attract people who are like you, Carol, who are funny, charismatic and want to have fun doing their business. And you do a lot of different things. So, I think all that to say, though, like community coaching and courses, if there is a way to get those in there, it’s just three avenues of keeping people there, because if you just have courses, somebody may want community and go elsewhere, they may want coaching and go elsewhere.
00:52:53:44 – 00:53:10:31
Unknown
Vice versa. If you just do coaching, coaching is great, but if you don’t have any resources to back that up or a community, support them. It’s all on you. So yeah, I’d say for anyone who’s starting, if even if it’s just one like you have your resources, you have a support community and you do a monthly call, that could be it.
00:53:10:36 – 00:53:30:01
Unknown
That could be a great start. That’s as simple as that. As simple as that. Yeah I mean coaching great start. And then I would really, really encourage everyone to, consider the personal video thing. Personal video welcomes follow up with people hustle in the beginning with it. Yeah. It’s going to be, you know, a lot of engagement and time.
00:53:30:01 – 00:53:47:59
Unknown
But man it it really starts to compound when people go, I don’t want to leave. I can’t imagine leaving this. It’s like right. What a compliment for you to say. You log in there every day or every other day, like that’s huge. I don’t do that for any of these. So, yeah. Like that’s a huge, huge compliment.
00:53:47:59 – 00:54:13:56
Unknown
So it can be very overwhelming. But start small and then. Yeah. How do you use the three CS? And I didn’t coined that term, by the way. But man it’s powerful. Yeah, it is powerful. And I love like I love what you’re saying. And it seems simple because most of the people out there who want to do some type of academy or online community or some, they have a community, they’re probably a coach or even a service provider.
00:54:13:56 – 00:54:34:25
Unknown
You can gather them around an idea, and if you got a course in there, they want to ask questions about the course. Because just having the community and you’re going through the course helps so much. If you have this, it seems like an idea that I should know. Why can’t I get it? And you put it in there, and then five people ask you like, oh, that wasn’t so bad.
00:54:34:25 – 00:55:07:02
Unknown
So yeah. And you know, for, for folks early on too, I would highly, highly, highly recommend starting off with like, boot camp or a six week sprint or something like that before you commit to doing an ongoing forever community. Like I knew when I started this, I was in it for the long haul. I had already been, of course, graded for several years and everything, but I think it’s really important to see if you like it, because I think a lot of people do start communities and then they’re like, oh my gosh, this isn’t easy.
00:55:07:02 – 00:55:27:49
Unknown
Passive income, this is really hard. I’ve done a lot of different types of work. I’ve sold products, I’ve sold services, I’ve done it all. Community building is by far the hardest that I’ve done. It’s easier now, but especially in the early days, like, community building is very, very hard work. So. And you do have to be a person who likes people.
00:55:28:00 – 00:55:51:35
Unknown
And once people, you know, honestly like something for some people should just be a product creator. You should create products, you should sell them. And if you don’t really care, like if someone emails you and you really don’t care about what they have to say or the challenges, then don’t start a community you’re not going to. It’s not going to go, well, some people are yeah, are really good at products, some are good at services, some are good at software.
00:55:51:39 – 00:56:12:12
Unknown
Do that. So, if you want to try community out, I would say just give yourself a, like a constrained like let’s try it out. Six month program. Here’s the course. It’s back with community. And I’ll go live once a week for six weeks. And then after six weeks, if you’re like, that was awesome, then roll it into something ongoing.
00:56:12:12 – 00:56:30:43
Unknown
After six weeks, if you’re like this, I am drained. And you ready to do this again? You’re off the hook. You don’t have to cancel a membership. You’re done. I love that. That’s some great advice for anybody wanting to. I guess. You know, the whole thing is about people are trying to seek out passive income. Passive income is not really passive.
00:56:30:57 – 00:56:56:53
Unknown
We’re working hard for this, whatever this income is. That’s how I know that I have a little ways to go with my academy. That’s why I stopped. You know, I’m taking of people have in there, but I stop like just obsessing over it and I know okay, a little bit more because just look at what I did this year, just since June with my web design business and with the community there.
00:56:56:53 – 00:57:19:00
Unknown
So I know that is possible with what I want to do, but I have to. You gotta prioritize things. What’s the most important thing for you to do? Do that and then prioritize something else? Yeah, I would say real quick because a lot of people are probably going to start a community or a membership alongside something else. So, yeah, you don’t want to get into a place where you start something that you can’t sustain.
00:57:19:05 – 00:57:36:50
Unknown
And that’s very, very challenging. So yeah, I love the idea of like a sprint, you know, do something in like a six week format or two month format, see if you like it. That goes with everything. By the way, when I started a podcast, I just did an interview series for nine. I interviewed nine other people I loved it, I really enjoyed conversations.
00:57:36:50 – 00:57:54:41
Unknown
A couple of people said, you’re a great interviewer. And I was like, I think I could do this, you know, once a week for a long time. So, it’s kind of, yeah, basic recommendation of, yeah, try it out first before you commit and just test, test thing, wash, rinse and repeat. And sometimes you don’t need to repeat.
00:57:54:41 – 00:57:56:55
Unknown
Just leave it alone. Let it go. Yeah.
00:57:56:55 – 00:58:12:12
Unknown
All right, Josh, I’ll let you get out of here. This was amazing. I was looking so forward to talking with you. You did not disappoint. You’re the same as always. Just like Alexa. Alexis told me, she was like, he’s the same, you know, change. Just like you see him in the group.
00:58:12:12 – 00:58:35:22
Unknown
He’s like that in real life. Oh, that’s a great point. I can’t leave without talking about that real quick. Yeah, I, I feel like we just got started, so, like, Alexis is one of the founding members. I think she was like the sixth or seventh member. She’s amazing. Just incredible story. She had the best year ever this year in 2020 for like far surpassed her revenue from from years prior.
00:58:35:27 – 00:58:56:56
Unknown
So she’s incredible. But the reason I mention that is, yeah, I got to meet with her and a bunch of other pros in person last year. That’s another big thing is if you can get people together in person at some event or something at least once a year, it’s huge because that will carry over for months. I’m still buzzing off of that event next year.
00:58:56:56 – 00:59:17:34
Unknown
And it came at a really important point too, because my numbers were down at that point and I was doubting myself a little bit. I was like, is this what I should be doing? And then hearing their stories and meeting Alexis and the other pros and then hearing them talk about, you know, because unless you proactively ask for testimonials and stories, you’re probably not going to get them unless you just randomly reach out.
00:59:17:38 – 00:59:43:26
Unknown
So, yeah, that was huge that that I left that event going like, okay, this works. I just need to do better at marketing it. Doubling down on what’s working, being more present, sharing these success stories and wins. And then, you know, coincidentally, my numbers started to go up big time after that. So but you never know until you get out there and do it like, you know, we’re telling people because like I said, I was very selfish.
00:59:43:26 – 01:00:01:41
Unknown
I wanted you all here because I want to know all your secrets, I want to know. And a lot of stuff. Just from being in the web designer pro community, you said the same thing that it kind of already knew. You know, you’re personal, you’re active, you’re managing people. And I knew that part about about it and stuff.
01:00:01:41 – 01:00:19:59
Unknown
But sometimes it’s just like, you just got to try it out and see what works. Because my, mark in the inner circle, I had that for two years. I really liked it, but it kind of fell off and I kind of like, okay, I don’t do this anymore, but I want to do something different. But I’ve been working on the Academy for a while, and it’s had its peaks and valleys.
01:00:19:59 – 01:00:39:35
Unknown
And what I’ve started to do now with my web design clients, because I know that they have so many questions. That’s one of the bonuses they get of getting a membership inside of the academy. So then I can work with them and they see me doing all this other stuff. So I’m working on it. You know, it’s like beautiful.
01:00:39:39 – 01:00:59:33
Unknown
Yeah. Like a little clay thing because. Yeah. And what cemented me in that it was you, one of your videos in, I think it was a web designer course where you said, you know, you know, your people are going to have questions, maybe create a page that’s not customer facing and just give them the link to. And then you tell them all this stuff.
01:00:59:38 – 01:01:17:20
Unknown
I was like, well, shoot, I got over 300 videos. That’s what I’m going to do. So I started to the people who came in to do, websites, I knew they would need marketing. So I’m like, hey, and you get a membership in the UN Marketing Academy. And that’s how I’m building it right now. So I know I got people locked in.
01:01:17:29 – 01:01:23:38
Unknown
I love that, love that. Yeah. So, you know, hey, you do a lot of stuff you don’t even know. You don’t even know how much you.
01:01:23:38 – 01:01:35:02
Unknown
And there is a lot of I think that is kind of a new thing for web designers. There’s a lot of opportunity now for a some sort of support, like customer support community.
01:01:35:06 – 01:02:03:49
Unknown
And I mean, you tell me clients probably get a website from you and then they realize, oh my gosh, Carol is like, she’s a marketing, you know, guru. She’s got a whole academy. She’s teaching other people as a client. Talk about like upsell opportunity left and right. Yeah, definitely. Yeah. Yes. Yeah. You can roll people into and even like, if you’re selling a marketing plan, you could say when you’re on our marketing plans, you also get the support community and they could join monthly calls or whatever.
01:02:03:49 – 01:02:27:55
Unknown
I mean, that’s I think it’s a real huge opportunity that web designers are sitting on for getting clientele together and being more of a almost like a coach or consultant. Yeah. In that realm. And if you have clients that are similar or like you who have a focus on marketing, you’re sitting on gold. So it’s awesome and it’s a win win because they learn and they can stay connected and keeps you talking top of mind.
01:02:28:07 – 01:02:54:23
Unknown
I could go on and on about the benefits of community. You know I know, but they talk to each other. That’s a good thing. And they find out things like for instance, the lady that I was telling you with the web design thing, I’m, I’m in this other group that is all about collaboration. Right? And I saw a podcast that she should have in her inventory and it’s called, 95, something like Christians in the 95 community or something.
01:02:54:28 – 01:03:21:01
Unknown
And I messaged her and I was like, hey, do you know about this podcast? Which was like, no, I need to put this in my thing. Are you going to be on? I was like, no, this was in another group, and I just wanted to make you aware of it. So I’m always and I know you do this as well, thinking about my people, where they are in their journey, what they’re doing, how I can help them, or how I can assist them in other ways so that when they come to me and they say, Carol, I need this right here.
01:03:21:02 – 01:03:36:38
Unknown
Oh yeah, yeah, it’s either paid or free or whatever. And I’m, I’m a resource because I know you are a resource because I messaged you when I need something and you get back to me and you tell me stuff and I’m like, oh, I never thought about that. Thanks, Jeff. Then I’m home. I’m Mary, right. There you go.
01:03:36:38 – 01:03:40:57
Unknown
Yep. Yeah. And the cool thing about that too is a lot of,
01:03:40:57 – 01:04:02:58
Unknown
I feel like a lot of client success is hidden from web designers. It’s like, oh, you got a client, a result. That’s awesome. Maybe you’ll get a testimonial on your page. Like that. Is the opportunity to repurpose that for your other clients, ideally in a community like this of of clientele, but also in newsletter or a podcast or an interview series or something.
01:04:03:03 – 01:04:21:23
Unknown
Yeah. I mean, that’s the really cool thing about having a support community for clients is if one client shares their win that Carol helped me with, then you might have, you know, 30 other clients that see that and they’re like, oh, I want to do that, too. It’s a lot easier to sell to people who are your current clients because you already know, like and trust you.
01:04:21:23 – 01:04:25:13
Unknown
Instead of having to go find new clients all the time. So yeah, that
01:04:25:13 – 01:04:33:36
Unknown
that is a key. Yeah. You can sell to the people that you have now without trying to look at other people that don’t even know you, and you can resell stuff.
01:04:33:36 – 01:04:41:36
Unknown
Yeah, exactly. Yeah, yeah. Resell, upsell or I mean, a lot of clients just don’t know what you’re doing if you’re doing marketing services.
01:04:41:36 – 01:04:55:26
Unknown
So if you get an SEO win and one client’s like, oh my gosh, I worked with you four years ago, I didn’t know you were doing this. I would love to it. Right? Yeah. Right. Yeah. So sell to the people who are already. You’re already selling to. Yeah. I find that people don’t really listen until they need something.
01:04:55:31 – 01:05:12:24
Unknown
So you can tell them all day long. You know, Ashton black shoes, I should add. Black shoes. I should add black shoe. Yeah. And they will come to you and say, oh my God, you share black shoes. That’s what I was looking for. Yes. And a lot of people, I think a lot of people can’t visualize a result sometimes.
01:05:12:24 – 01:05:32:30
Unknown
Like as web designers we know what a Google ranking would do or we know what a win would do. Like with contact form submissions. With conversion rates. Clients don’t really think like that because it’s not their world, it’s not what they do. So if they see a result and they see like, yeah, we got a lot more contact submissions, our revenue increased by 20% or something.
01:05:32:30 – 01:05:59:13
Unknown
They’re like, right. Oh now that’s interesting. Yeah. So they need to see results. You know testimonials from everywhere. Always testimonials even in the podcast. Y’all will see as we go on. I have a client spotlight that’s going to be coming up, and I pick one of my clients and talk about that because I think that the more I guess, the more success my clients have, the more I have you know, we just lift each other up.
01:05:59:18 – 01:06:15:23
Unknown
And so I want to keep that going, and, and you do that same thing. Josh, you know, you put people on your podcast, you get them in the hot seat and you make them quit their job. No, you don’t make them quit their job. You tell them that they can’t quit their job. But when they do, oh, I was thinking about this.
01:06:15:30 – 01:06:39:05
Unknown
You need to have some type of that was easy button or something because, you know, when, we have cancer treatment, when you get through the chemo, you got to bring that building thing that you need. So when people like with their job, because a lot of us in there, a lot of like, haven’t had a job in like almost 30 years, but there are some people out there who are going from the other, the employee to that know.
01:06:39:10 – 01:06:58:20
Unknown
So a bell or something that they I love that idea. You saw Ben. You saw Ben just went full time last. Yeah. Yeah. Right. Yeah. So yeah, that’s a great call. Yeah. I mean I thought about putting like a little swag or package together, but I love that idea of. Yeah, like, ring the ring the full time bell or something like that.
01:06:58:20 – 01:07:14:32
Unknown
I mean, most people have an entrepreneur bell, something. I don’t know how you can do that so they can all see it, but I think it would be good because it’s one of those things. It’s dang, I did it. That’s great. I know we have been talking about it for months. I’ve been fretting over it, him and his wife and stuff.
01:07:14:36 – 01:07:36:59
Unknown
I just, I totally I also have I have not even listened to that piece yet because I’ve been busy trying to get other stuff to. But I, I said this week, I’m going to go back and listen to that call because I want to see and hear when he did it, because I just so proud of him. I’m so proud of the community all together with the stuff that we are doing, how we’re making waves in the entrepreneur world.
01:07:37:00 – 01:07:59:09
Unknown
When you think about what you know, I designed websites and people are living off of this. I’m living off of the money that I get from designing websites and having people, you know, work with me so and not Carol. You’re a huge part of it. What you said right there is key. You just shifted from your community to you said we were doing this in
01:07:59:09 – 01:08:00:04
Unknown
like nobody.
01:08:00:13 – 01:08:27:26
Unknown
When somebody says we that’s like, there could be no better compliment for the builder than when somebody says, our community or we do this. Yes, we’re doing that. We’re for everybody. And I just want to let everyone know. So listening right now, you can do this too. It doesn’t it doesn’t matter what industry you’re in, what you’re doing or whatever, you can come you can create an online community that brings you joy, that brings you happiness and brings you money.
01:08:27:26 – 01:08:29:14
Unknown
That’s what we need. Money.
01:08:29:14 – 01:08:44:40
Unknown
In. All right, Josh, I’m going to let you get out of here. But before we go, I know you have a little something to tell our people. You know, we always like gifts or something, but what you got? Yeah. So I told you before, I’m like, I feel backs. I don’t really have any resources for community builders at this time.
01:08:44:40 – 01:09:08:51
Unknown
I’m all in on on web designers. But I do have I mean, gosh, my podcast is free, my YouTube channel is free. Tons of free resources. I would say I would just say go to web designer Procom and there’s going to be some information there I had at the time with this comes out, I also have a couple of free trainings, that can help start a web design business, even if you’re not a web designer.
01:09:08:51 – 01:09:29:01
Unknown
If you’re curious about what that would look like, that’ll be a good help. So yeah, just go to web 0.com. There’ll be a ton of links there for for freebies and, to check out Pro if anyone’s interested. Yes. Great. Awesome. Y’all go do that. Check it out. Check it out. So Josh, thank you so much. Because, you know, being my coach, you know I claim you as my coach now.
01:09:29:06 – 01:09:54:02
Unknown
But being my coach you know you know how coaches are sometimes. You know I ain’t got time for you you little person there. But when I, I just want y’all to know when I asked him, he was like, I’m there. Just let me know I’m here. So, you know, that means a lot to me when the people that I’m learning from that, that are mentoring me, that I’m, that are helping me can say, hey, I’m willing to help you with something because I do that all the time with my people all the time.
01:09:54:02 – 01:10:10:42
Unknown
So that that means a lot. So thank you. Oh, absolutely. Listen, any member of pro who has a podcast just let me know because I will absolutely. I will absolutely jump on and talk stuff. So this has been great. So awesome. Thank you so much. Bye once. Keep it up, Carol. All right. I’m your coach, so I’m going to keep it up.
01:10:10:42 – 01:10:13:37
Unknown
Let’s make 25 the best year yet. You got it.
01:10:13:37 – 01:10:36:43
Unknown
Is your website ready for prime time? When your ideal prospects land on your website, do they see the true professional you are? Are they greeted by a site that’s not quite ready for prime time? For 30 years, we help coaches and service providers transform their online presence into powerful, client attractive machines. As a premiere website to Sanders in Atlanta area.
01:10:36:48 – 01:11:07:16
Unknown
We don’t just build websites, we create conversion engines that work for you 24/7. Why choose CSI for your Wow website? We’re experts in authority marketing. We help you convert web visitors into paying clients with our proven UN marketing strategy. We offer complete protection. We’ll work hard to keep your website safe from hackers and accessible to all. And we offer purpose driven results custom designed for coaches and service providers who want to make a real impact.
01:11:07:20 – 01:11:36:33
Unknown
If you’re ready to make an impact with your website, download our free Wow Website Planner today. Inside this planner, it’ll give you all the information you need to create your own Wow website. Whether you use us or someone else, you need a website that converts web visitors into paying clients. So go to KCI corporation.com or slash planner right now and download the free Wow website planner.
01:11:36:44 – 01:11:53:54
Unknown
Hey. Welcome back. Did you like that interview? Was it something that did you did you notice how we were both trying to interview each other? He’s asking me questions. I’m asking him questions. We’re both taking turns about being the podcaster and the interviewee. It was so much fun. I really, really had a great time.
01:11:53:54 – 01:11:59:23
Unknown
The client success Story Spotlight event a very special one today.
01:11:59:23 – 01:12:10:45
Unknown
Doctor Laurie, a man’s doctor lawyer, Doctor Mans and I call it Doctor Moore. We met several years ago when I was looking to create
01:12:10:45 – 01:12:27:32
Unknown
a marketing plan for a, women’s professional meeting group that I was part of, and I don’t know how her name came across. Just. God, just felt we should meet, I guess. I can’t remember, but we started talk, and we became friends.
01:12:27:32 – 01:12:40:25
Unknown
We said we were going to do some collaborations together, and that is exactly what we’ve done. That was maybe like ten years ago. I don’t know, but we’ve been doing a lot of collaboration together. She was actually in one of my books. She thinks like a CEO,
01:12:40:25 – 01:12:43:43
Unknown
and we came together on another project that didn’t quite pan out.
01:12:43:43 – 01:13:16:26
Unknown
And that’s how she thinks, like a CEO came about. Now, she recently received the Joseph Joseph Biden President’s Volunteer Service Lifetime Achievement Award. That is amazing for her nonprofit. And she’s been a nonprofit leader and led an award winning nonprofit called Live Healthy and Thrive Youth Foundation for 14 years. Congratulations, doctor. That’s great. And I mentioned that she was a best a lab student
01:13:16:26 – 01:13:34:04
Unknown
And I’m so excited about this because Doctor Barnes is joining me as part of the Best Sell Out program to teach the students all about how to create a launch that is both profitable and solidifies your authority and makes you be looked at as the go to authority in your niche industry.
01:13:34:04 – 01:13:37:16
Unknown
She’s going to come on and talk about that. Now, if you’re listening
01:13:37:16 – 01:13:51:25
Unknown
or watching this episode and is and it’s after 12 noon on Thursday, February 6th, which is my birthday, then you missed it. But it’s okay because you can go to,
01:13:51:25 – 01:13:59:00
Unknown
market your business.com/tv stands for write that book Unmarketable business.com/tv
01:13:59:00 – 01:14:06:36
Unknown
register and you’ll get all of the videos, the testimonials, the students who are talking about books, all that good stuff.
01:14:06:36 – 01:14:10:50
Unknown
And you get to say that to me as well. So go to that now. Go do that now.
01:14:10:50 – 01:14:21:38
Unknown
Hey there. Would you like to be a guest on the Unmask at Your Business podcast? Simple. All you need to do is go to UN market or business.com/podcast.
01:14:21:38 – 01:14:35:11
Unknown
Ready for your spotlight? Be on the lookout. All you need to do is be awesome by even being a client or letting me know you use there, or follow the advice you heard right here on a previous episode posting on social.
01:14:35:11 – 01:14:41:52
Unknown
And be sure to tag me at CSR Corporation and use the hashtag best on marketing strategy.
01:14:41:56 – 01:15:08:44
Unknown
When Josh was on, he was talking about a challenge that he issued to everyone out there and just to bring it up. So you remember and you do it. If your clients look at your clientele list or your customers or whatever, look at your people. And if your clients are at different stages, consider creating a membership area where you can address all their needs, their learning, their community, and take an action.
01:15:08:55 – 01:15:35:35
Unknown
Now you can make that a separate part of your site. You can make a whole separate site. You can use one of the things like circle like Josh uses, or you can even do a Facebook group if you want to have. I don’t really advise that because Facebook does some crazy stuff nowadays. And you know, you may be out in jail or something, but, you know, you can use you can divide up your website and put them there and have a place where you can communicate with them.
01:15:35:35 – 01:15:40:02
Unknown
Let’s recap the three things that I want you to know from this
01:15:40:02 – 01:15:55:02
Unknown
interview. And that is number one, use personal welcome videos for new members. Josh does it so well, new members or even just clients. You. If you don’t have any members or you’re not thinking about doing a membership, do personal welcome videos for your clients. I think he uses low.
01:15:55:07 – 01:15:58:50
Unknown
I do have a subscription with Vanja
01:15:58:50 – 01:16:23:27
Unknown
Montenegro Banjara. So I’m getting that mixed up with that weight loss medication and by. I’m sorry, excuse me. That does also quick videos you can send other people. So I’m going to definitely get back into using that for my members that join and for my new clients. I come in, I think seeing your face and having that welcoming, happy attitude, it makes it lets people know that they’re not just a number that you really do care.
01:16:23:32 – 01:16:40:55
Unknown
The second one is email people often and separately to let them know what’s going on and when you’re live. So he was talking about this little button, this in circle. It just says Josh is live. So if you log on you’ll see Josh is live and you can join. He said that’s been the biggest thing to getting people on there.
01:16:41:00 – 01:17:08:39
Unknown
On when he’s going live. So, you know, of course you have to have members in there that are actually looking at it and going live, but you need to email them and let them know I’m going live at this time. I’m doing this, I’m doing that. So keep them up to date about what’s going on. And I have made a promise myself that I’m going to do much better with that in the coming in this year as I grow my membership, because I need to let the people who are there know what’s going on, and I need to let the people who don’t even know about the membership know what’s going on.
01:17:08:39 – 01:17:37:26
Unknown
And then finally, the third thing is create. Create a wins and successes thread to so others can see what’s possible. So definitely I’m going to be doing that starting in my business round up every Saturday I’m going to have a section talking about just the accomplishments of the members of the UN Marketing Academy, showcasing them and then telling people, hey, you can, you can have this success as well if you join.
01:17:37:31 – 01:17:39:11
Unknown
So I thought, those are really good
01:17:39:11 – 01:17:46:22
Unknown
things that make us go, And see how we can not only make our memberships better, but how we can make our business better all together.
01:17:46:22 – 01:17:55:26
Unknown
Would you like to get free coaching for me? Simple. All you need to do is go to on marketer business.com/podcast.
01:17:55:31 – 01:18:08:47
Unknown
It’s time for you to get this book. I know I put this book out there before, but it merits being put out there again in light of who is in the book. And the book is she thinks, like a CEO and it features.
01:18:08:47 – 01:18:13:39
Unknown
One of the coauthors is Doctor Lori Amos, who is helping me in the
01:18:13:39 – 01:18:14:38
Unknown
not even helping me.
01:18:14:38 – 01:18:35:50
Unknown
She is working with me in the best seller lab, the program that I’m getting ready to launch at the end of this month. So I am so excited about this book and about Doctor Barnes being a part of the program. This is crazy. You need to get see things like a CEO. You can get it by going to CSR corporation.com forward slash.
01:18:35:50 – 01:18:59:50
Unknown
She thinks it is a collection of women of color leaders talking about how they leverage their business and are succeeding through the use of technology. I talk about active campaign, which is one of my very favorite, I think. Lori, Doctor Lori talks about video marketing. We have someone talking about, how you can save on your gas mileage.
01:18:59:50 – 01:19:17:32
Unknown
You may not think about that, but that’s a big thing now, especially with gas prices going through the roof. If you actually do go around to do things and they’re business related, she has a great plan on how you can do that. She goes so that other people are talking about Canva. They’re talking about social media, just all kinds of things.
01:19:17:45 – 01:19:30:16
Unknown
The technology that we use as leaders, as CEOs, and we can help you with that. So again, get that book CSR corporation.com for slash. She thanks
01:19:30:16 – 01:19:44:03
Unknown
very heartfelt and warm thank you. Goes out to Josh Hall for coming on and sharing his successes. And you know not so much successes and building his successful
01:19:44:03 – 01:19:50:56
Unknown
online community. So join me next week I’ll be talking about becoming a bestselling author in 30 days.
01:19:51:01 – 01:20:03:57
Unknown
I’ll take you through my process to become a bestselling author, not just in three days, but anytime you want. You can use this again and again and again, so be sure to join in for that. That episode we’re talking about becoming a bestselling author
01:20:03:57 – 01:20:17:52
Unknown
now. This podcast has proven valuable to you. Please share it with your audience. That would be amazing, and I would love for you to leave a review, because that helps others find us and get more of this amazing awesomeness out there.
01:20:17:57 – 01:20:26:47
Unknown
And also to subscribe so you don’t miss any episodes. Thank you so much for joining me today for this episode, and bye for now.
01:20:26:47 – 01:20:55:33
Unknown
Thank you for listening to the UN Market Your Business podcast. Here’s something you want to take action on. Great. Check out the show Notes on Unmarketable business.com/podcast. Be sure to like and subscribe so you don’t miss a single episode. Please do me a favor and leave a review or on whatever platform you use to access this podcast. It really helps us to spread the word and get this podcast in front of the entrepreneurs that need it.
01:20:55:38 – 01:20:56:59
Unknown
See you next episode!